Your visit

From the first time you contact us until the end of your treatment, you will notice the Smiling Wide difference. Your first visit should be special as it is your first step on your journey to attaining the perfect smile you have always wanted.

Premium service

From the moment you are greeted at the practice, until the moment you leave, you will always be treated to premium service as standard. We make sure that you are our number one priority.


We complete all our treatments using the latest techniques and technologies to ensure that you are kept in comfort throughout your visit. If you or your child have any pre-existing fears, please advise us so we can look after you accordingly.

We are always excited about meeting new patients during their first visit to our office. Your complimentary initial appointment will consist of a thorough orthodontic examination and a discussion of potential treatment options. This important visit will give us an initial insight into your orthodontic needs. We know your time is valuable, so to expedite treatment, we will forward a medical history questionnaire prior to your first appointment.

During the complimentary initial examination, we will address the following questions that cover the basics of orthodontic treatment. We encourage you to ask questions as well. At Smiling Wide Orthodontics, we pride ourselves on educating our patients each step of the way.

  • Is there a condition that orthodontics can address?
  • Is treatment needed now or should treatment be delayed until further growth, tooth eruption or other factors have occurred?
  • What treatment procedures will be used to correct the problem?
  • Do any permanent teeth need to be removed?
  • How long will treatment take?
  • How much will it cost?
  • What are my payment options?

We will discuss your personalised treatment options, time frames and financial arrangements. We insist that our patients leave the office with a clear understanding of their specific needs, what the treatment will consist of and how long it will take. Also, we will answer any additional questions. In some cases, to fully clarify your special treatment needs, we may need to take diagnostic records. The records will include X-rays, photos and impressions for study models. These can be necessary for fully developing your treatment plan. If these are required, a second appointment will be made for another time, with time to explain the best treatment options and to answer any further questions that arise from the diagnostic records.