Getting started
Your first visit includes a consultation where we assess your teeth and bite, consider your goals and explain your treatment options. Our team ensures you feel comfortable, informed and supported throughout the process.
Getting here
Running late or needing to reschedule
Life gets busy and plans can change. If you are running late or need to adjust your appointment time, simply give us a call. We will do our best to accommodate you and keep your treatment on track.
Oral hygiene support
Good oral hygiene is essential while undergoing orthodontic treatment. We offer guidance on brushing, flossing and appliance care to help you maintain a bright and healthy smile.
Emergency care
If you experience discomfort, loose wires or damaged appliances, contact our team promptly. We will advise you on simple steps you can take at home and arrange an appointment if needed.
FAQs for your visit
Do I need X-rays before starting treatment?
In some cases, yes. X-rays help us assess your bite and jaw structure more accurately. We will let you know if they are required.
How long is my initial appointment?
Most first visits take around 30 to 45 minutes, depending on what is needed for your assessment.
What should I bring to my appointment?
Please bring any referral letters, recent dental X-rays and your health fund card if you have one.